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PAYMENT & SECURITY

Steps to Compete Payment

 

When you finished purchases steps on our online store, included

  1. Select the goods

  2. Fill in customer and shipment information

  3. Confirm the shipment method (*All goods will send by S.F Express) 

  4. Choose the payment method

  • Credit card (We accept Visa, Master, American Express, JCB)

  • PayPal

  • Offline payment (Bank transfer, Payme, FPS)

  • Support multiple currency transactions (HKD, MOP, TWD, USD, EUR, SGD)

 
On our online store all credit card payment will via Stripe Payment Gateway (Short name “Stripe”)

Stripe Payment Gateway Servers

  1. Enter card holder name (the name must same with credit card)

  2. Enter credit card number

  3. Enter credit card effective date (month/year)

  4. Enter security code (CVC)

  5. Re-confirm all information, press “continues” if all information corrects   

  6. Review and place the order

  7. Then system will show “Purchase successes”  

  8. Stripe gateway will inform us your payment competed by email (include order number), pls check and confirm payment information, and sign for when received the package

Safety Purchase Promise

Customer's Declaration For Data Protection

We understand your concern about online purchase protection, and we promise to provide you with various data protection. Our online store using SSL high-tech encryption to ensure that your personal data or transaction data is not easily leaked during the transmission process when exchanging messages with the website.

Credit Card Data Protection

To provide a secure online shopping platform, MR.COLLECTION has authorized Stripe, which specializes in providing integrated payment transaction-processing service, to be our service provider. In delivering professional and trustworthy payment technology, all transactions are real-time verification to provide more efficient and convenient services.
 
In the addition, the service provided by Stripe uses the latest 256-bit SSL.
 
All the payment process is completed by Stripe and therefore, MR.COLLECTION is NOT informed of any credit card information. Please keep your verified password in a safe condition to avoid any unauthorized transactions. For more detailed information about Stripe, please visit stripe.com/hk.
 
Should you have any queries about during purchase at MR.COLLECTION online store, please don't hesitate to WhatsApp our CS team by +85266728252 (*for text message only, phone call, or our retail stores are not acceptable).
 
In case of dispute, MR.COLLECTION reserves the right for the final decision.
In case there is any inconsistency or conflict between the English and Chinese versions of this payment information, the Chinese version shall prevail.

如果此付款信息的英文版與中文版之間存在任何不一致或衝突,則以中文版為準。

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